How can we help?

Zappmit is launching with Food, Grocery, Parcel, Printing and Home Services. Medicine, Stationery, Marketplace, Cab Booking and Doctor Appointments are part of the ecosystem and coming soon — they are not yet available to order or book.

Orders are placed through the Zappmit app. See the Download page to get the app.

Supported payment methods are shown at checkout in the app. See the Payment Policy for how payments are handled on the platform.

Refund eligibility and process are described in full in the Refund Policy.

Account settings are managed from within the Zappmit app once you are signed in.

Orders are delivered by riders on the Zappmit platform, or by the merchant where they deliver themselves. The delivery time shown is an estimate, not a guarantee — see the Shipping & Delivery Policy for details.

Quote your order ID and write to contact@zappmit.com. If it is not resolved, write to the Grievance Redressal Officer at grievance@zappmit.com.

Visit the For Merchants page to learn how to partner with Zappmit.

Visit the For Riders page to learn how to apply.

Riders work with Zappmit under a contractual agreement that they read and accept when they apply. Zappmit does not promise employment, benefits or insurance beyond what that signed agreement states and the law requires. See the Rider Terms.